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Masters of Disaster

Stories of Risk, Ethics & Compliance. Host Leona Lewis interviews people about leadership, managing risk, ethics and compliance strategies for businesses, government, academia or society.
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Now displaying: January, 2017
Jan 31, 2017

Jonathan Armstrong and Leona Lewis discuss the impact that the Trump Administration can have on Privacy Shield.  Privacy Shield is the agreement between the U.S. and the EU facilitates the international flow of data between the U.S. and the EU.  International business between the U.S. and the EU would potentially slow to a crawl or halt in some cases without a method for to transfer data.  The Trump Administration's recent behavior throws doubt on the current viability of Privacy Sheild.

Jonathan Armstrong, jonathan.armstrong@corderycompliance.com

+44 (0) 207 075 1784

http://www.corderycompliance.com/

 

Leona Lewis, leonalewis@complyethic.com

612-695-8890

www.complyethic.com

Jan 30, 2017

When stakes are high when an organization needs to communicate with the media, they call Blois Olson.  How an organization handles communicating the public can diffuse public concern or blow up into a reputation firestorm.  An outside perspective can mean a lot in crisis situations. Human nature will often lead people involved in a crisis to communicate in ways that are simply not helpful.

A good example of the impact of poor communications strategy with the public is the recent case of food safety issues at Chipotle.  Poor strategy and problems incongruous with the Chipotle brand lead to compounding damage to Chipotle’s brand, customer relationships and stock price.

Blois Olson is Principal of Fluence Media, a consultancy specializing in high stakes media communications. In 2012, he founded Fluence Media in the belief that the silos of marketing and media have crashed. Fluence provides clients with high-level media and communications strategy, data visualization and insights, content creation and distribution, and marketing. 

Olson was recognized as a “Top Marketer” by Minnesota Business magazine in 2012, and named one of “200 Minnesotan’s You Should Know” by Twin Cities Business magazine in 2011. He regularly speaks on topics of political volatility, corporate reputation, media change and social media strategies.

His morning take daily tip sheet and radio segment are a must read and listen for business and political leaders in the Midwest. His analysis and clients has been featured in the Wall Street Journal, Politico, the New York Times, MSNBC, CNN, and numerous other national and local media outlets. 

 

LINKS

Blois Olson bolson@fluence-media.com

Fluence Media http://www.fluence-media.com/

Leona Lewis leonalewis@complyethic.com

www.complyethic.com

Masters of Disaster® is the registered trademark of ComplyEthic Consulting LLC in the United States.

Jan 23, 2017

Talking about privacy is always a good thing.  Linnea Solem is Chief Privacy Officer and Vice president for Risk & Compliance for the Deluxe Corporation.  Over 20 years, Linnea has lead a mature and strong program at Deluxe.  Both in electronic records and on factory floors, employees at Deluxe have contact with sensitive information producing checks and business marketing materials.  Across geographies and technologies, Deluxe has risen to the challenges of keeping sensitive information private.

There needs to be more context about information governance and use as the sheer quantity of data explodes exponentially with further advances in technology. Understanding how data is collected and what it will be used for can be a strategic issue for many company putting resources in to collection of data that they are not sure they can use.  In some companies a lack of information governance prevents using important data due to privacy concerns but also due to technical barriers that were unwittingly setup in an uncontrolled environment.

As Chief Privacy Officer and Vice President for Risk & Compliance for Deluxe, Linnea Solem is responsible for developing, implementing, and managing the data privacy, business risk & compliance strategy and governance framework for Deluxe Corporation.  High-energy and confident, Linnea is a frequent speaker at industry associations, including the International Association of Privacy Professionals and Shared Assessments Program events.

Linnea entertains and engages audiences with insights that stem from her more than 25+ years in regulated industries managing cross-functional areas such as privacy program management, regulatory compliance, marketing compliance, risk management, due diligence, and consumer protection compliance.  She sets vision and direction for organizational readiness for compliance, including management reporting for executives, risk committees, including board of director reporting.  

Linnea currently represents Deluxe on the Shared Assessments Program Governance having served as past Steering Committee Vice Chair and Chair of its Steering Committee and is currently co-chairing the Program’s Privacy committee & Regulatory Awareness Group.  She is a Certified Information Privacy Professional for the U.S. and Canada, maintains her Certified Privacy Manager certification and is a Certified Third Party Risk Professional.

 

LINKS

Deluxe Community Blog http://fi.deluxe.com/community-blog/

NCSA information on International Data Privacy Day https://staysafeonline.org/data-privacy-day/about

International Association of Privacy Professionals www.iapp.org

 

Leona Lewis leonalewis@complyethic.com

www.complyethic.com

Masters of Disaster® is the registered trademark of ComplyEthic Consulting LLC in the United States.

Jan 9, 2017

Kate Bischoff is back on the Masters of Disaster® podcast to give us useful information on employee training on compliance. Kate wants to employees to recognize compliance red flags and know who to go to when they see them. One of Kate’s favorite training tools is role playing and using real-life examples. Using these examples, Kate can cultivate empathy with her audience regarding the parties in the compliance scenario.

We also discuss how to make training more interactive, and wonder if “Candy Crush” can be made into an effective training tool.

Kate Bischoff, JD, SHRM-SCP, SPHR, is the Managing Principal of tHRive Law & Consulting.  She understands compliance as a balancing act between finding what works for a business and what is compliant.  During her career, Kate has seen people do and say some goofy and inappropriate things in the workplace. Regardless, she remains inspired by the many people doing their best to make an organization great. Kate is a frequent speaker on compliance topics. She also works with some of the most innovative companies using the best in cutting-edge techniques and technology to grow.

 

LINKS

Kate Bischoff kbischoff@thrivelawconsulting.com

tHRive Law & Consulting https://thrivelawconsulting.com/

 

Masters of Disaster® is the registered trademark of ComplyEthic Consulting, LLC in the United States.

Leona Lewis, host of Masters of Disaster, can be reached at leonalewis@complyethic.com

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